Your health and safety are our absolute priority at this time, so to protect you and your wellness professional, we have introduced enhanced hygiene and safety protocols for all at-home and hotel services.
You can now relax knowing that your Viva Therapies vetted professional will look after you in the safest way possible.
It will now be compulsory for every Viva Therapies professional to:
The team will put on and remove PPE as recommended before the start of the service and after they finish, in the correct order.
Carry and deploy a checked and regulated kit containing anti-viral wipes and sprays to sanitise hands, tools and any surface areas involved in your service.
The team member will wash their hands upon entrance, the start of the service, the end of the service and exit of the premises.
Before the start of each service, massage couch, tools, mobile phone and equipment will be sterilised.
Hold a Barbicide COVID-19 certificate for hygiene, issued for the professional beauty industry.
What we ask from you
During this time of heightened health and safety, we kindly ask you to prepare for your Viva Therapies appointment in the following ways:
You will need to complete and sign a health screening disclaimer before the treatment, you will be asked about your medical history, any symptoms of Covid-19 and if you have allergies, including cleaning products and latex.
Please wear a face mask during your service to protect yourself and your professional. If you do not have one, your professional will offer you one complimentary mask. You can remove mask where necessary during treatment i.e. when lying prone, or when receiving a facial treatment. Not required during fitness sessions, only your personal trainer will be required to wear one.
Ensure your professional has easy access to hand-washing facilities.
Please provide fresh linen (large and small towels)
We are looking forward to seeing you!
Raquel & Viva Team